The Customer Online Portal now offers more ways to pay including digital wallets and pay in cash at Dollar General, CVS, and Walgreens. Learn more below or visit the portal.
Watch this video to learn how to set up an account on our new online portal:
New Ways to Pay
The Lexington Utilities Customer Online Portal now offers PayPal, PayPal Credit, Venmo, Apple Pay, and Google Pay digital wallets and in-store retail payments at Dollar General, CVS, and Walgreens. Keep reading to learn how you can use these new ways to pay your bill!
Pay in Cash at Dollar General, CVS, and Walgreens*
Select $Cash Option under Quick Pay in the Customer Online Portal
Select your preferred store from the list of options
Receive a unique barcode via email or text (barcode expires after six hours)
Bring barcode to your selected location
Visit any checkout and present your barcode with the amount you wish to pay
Pay your bill in cash
* Please note that there is a convenience fee of $2.95
Pay with Digital Wallets
PayPal, PayPal Credit, Venmo, Apple Pay, and Google Pay are now available within the Customer Online Portal.
In Person
Pay by Kiosk
Inside City Centre (200 N. State Street)
Open M-F 9 am - 4 pm
Outside of City Hall (28 W. Center Street)
Accepts payments 24/7
Please note: When using cash to pay at the kiosk, the kiosk does not accept coins and will not give change. Any overage will be credited to your account.
Drive Up Dropbox
Customers can also securely leave payments (with your bill stub - the bottom of your bill - attached) in the box on West 2nd Street (next to the mail dropboxes).
Pay By Phone
To pay your bill by phone call (336) 243.2489 and select option 2
AutoPay
Customers can sign up for autopayments on our customer portal here: https://myaccount.lexingtonnc.gov/app/login.jsp
Pay by Text
Customers can pay their bill by text message! To sign up: