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Any customer who owns natural gas facilities from the point of origin to which Lexington Utilities supplies natural gas is responsible from that point to the dwelling, business or any other structure. In this case, the customer is responsible for the maintenance of said facilities including physical facilities; but not exclusive of piping, anodes, wires, regulators and meters from the outlet of the city's meter to a dwelling, business, barn, or other structure on the property.

The Natural Gas department normally is responsible for the natural gas pipeline up to the meter, physically located at the building or structure. The piping and any apparatus physically attached to the outlet side of the meter is the responsibility of the natural gas customer at all times. By law, these facilities must be maintained under the provisions set forth.

Any person using natural gas is responsible to check with the Natural Gas department to determine if their lines are maintained by the natural gas provider or themselves. Contact us to confirm the ownership of the natural gas facilities supplying your dwelling, business or other structure.

If buried natural gas piping and other natural gas facilities are NOT maintained properly, the following is susceptible to happening:
  1. The metal gas line may be susceptible to the potential hazards of corrosion and leakage.
  2. The plastic gas line may be susceptible to a broken tracer wire and the potential of a line being punctured.
  3. Buried gas piping should be…
    • periodically inspected for leaks
    • periodically inspected for corrosion if the piping is metallic; and
    • repaired if any unsafe condition is discovered.
  4. When excavating near buried gas piping, the piping should be located in advance and the excavation done by hand.
  5. The operator, plumbing or heating contractors can assist in locating, inspecting and repairing the customer's buried piping.
Each operator shall notify a customer no later than ninety (90) days after the customer first receives natural gas at a particular destination. However, operators of "Master Meter" systems, such as housing authorities, may continuously post a general notice in prominent location frequented by customers.